When deciding on a new password, remember that it:. Just follow these steps:. Go to the secure site and enter your:. You would have set up PVQ when you first registered your account. Group Benefits Frequently asked questions for plan members. To filter these FAQ, choose one of these two options: Option one: Type the word you want to search for in the search field. The page content below automatically refreshes and shows the FAQ that have that word in it. To show all FAQ again, simply delete the text from the search field.
Or Option two: Select from one of the eight filter topics. The page content below the filters automatically refreshes to show just the FAQ that are included under that topic. To change topics, simply click on a different one to reveal FAQ on that topic. Or select a topic: All. Items shown of.
How do I add more coverage or change my coverage? Can I keep my coverage? What do I need to include when I submit a claim? Where can I find the claim forms I need? Can my health care provider send my claims directly to you? Note: the above only applies if your plan includes the Provider eClaims feature. Can I submit my claim online? How do I submit my claim online? How do I submit my claim on paper? To submit your claim on paper: Print and complete the appropriate health or dental claim form Attach your receipts and supporting documentation Mail it to the address on the form.
Where should I mail my claim? Mail your claim to the address at the bottom of your claim form. How do I sign up for the secure site, and activate my account? How do I sign in to my Plan member secure site?
Or you can call us at with the following details to submit your claim:. You can download the critical illness insurance claim form. For all other claims, call us at Most claims take 5 to 20 business days to process. To find out your claim status, call us at with the policy number. If it has been longer than 20 business days, call us at with the policy number. You can complete and mail or fax us this Request for Change form.
Complete and fax or mail us the Change of Name Form. Complete and fax or mail us the Change of address form. Complete and fax or mail us the Change of banking form. Complete and mail us the Change of Beneficiary Form. If you need to transfer policy ownership, complete the "Transfer of Ownership" form. Keep in mind your transfer of ownership may have tax consequences.
Call us at If you have a Manulife policy, complete and mail or fax us the Financial Change form to change your fund choices. If you have a policy with another financial institution, or a policy from Maritime Life or Zurich Life, call us at to change your fund choices. Some insurance policies allow you to borrow money from it. Complete the Application for Policy Loan or Withdrawal and mail or fax it to us with your void cheque. A loan or withdrawal may have tax consequences.
And, when you have extra money to deposit, such as a gift, bonus, tax refund, etc. Manulife One also gives you the financial flexibility you need to deal with unexpected expenses or take advantage of great buying opportunities when they come up; and you don't have to jump through hoops to do it.
Find out what else Manulife One could do for you. Information for Home buyers. Client Login. How Manulife One Works.
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